What We Collect

• Contact details: phone number and/or WhatsApp for coordination.
• Location information you voluntarily share (live pin / pickup & drop-off addresses).
• Vehicle description and condition to assign appropriate service.
• Basic technical server logs (e.g., IP and error logs) for security.

How We Use Your Data

• Fast communication, order confirmation, and ETA updates.
• Dispatching the nearest truck based on your location.
• Quality improvement and protecting systems from abuse.

Data Sharing

We do not share your data for marketing. We may share the minimum necessary details with the driver/provider to fulfill your request (e.g., contact and location).

Retention & Deletion

We retain operational data briefly for follow-ups and issue resolution, then delete or anonymize it. You can request deletion by contacting us.

Location & Maps

The displayed map is indicative only. Sharing your live location via phone/WhatsApp is optional and helps us reach you faster.

Cookies

We use essential cookies only. If analytics are added in the future, this page will be updated and opt-out options provided.

Security

We apply appropriate safeguards for a simple operational service. No method is perfectly secure online, but we limit access and monitor logs.

Your Rights

• Request access, correction, or deletion of your data.
• Withdraw consent for non-essential communications.

Contact

For privacy-related questions: 0522450678 • WhatsApp